Order Ready for Pickup

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• How to Accept an Order

  Open Live Orders Tap the new incoming order Review items & customer notes Tap Accept Order Once accepted, couriers will receive pickup notifications.

• Order Speed

  Set realistic prep times Update prep time during rush Have a dedicated pickup station

• Per-Order Fee

  €0.60 per completed order Charged only when an order is successfully delivered

• Per-Order Fee (Commission)

  A percentage fee deducted from each completed order. This includes: Platform usage Marketing Customer support Payment processing You can view all fees transparently in Dashboard → Finance → Payout Statements.

• Preparing the Order

  Follow item instructions carefully Use proper packaging Seal bags to avoid spills Mark items clearly (for multi-item orders)