Per-Order Fee (Commission)

Per-Order Fee (Commission)

A percentage fee deducted from each completed order.
This includes:

  • Platform usage

  • Marketing

  • Customer support

  • Payment processing

You can view all fees transparently in Dashboard → Finance → Payout Statements.

    • Related Articles

    • Per-Order Fee

      €0.60 per completed order Charged only when an order is successfully delivered

    • Deducted Before Payout

      Monthly subscription fee: €139/month Per-order commission: €0.60 per completed order VAT applied to fees Refund adjustments (if applicable)

    • VAT on Fees

      Foodmato fees (monthly + per-order) are subject to VAT (19% in Germany). Example: €0.60 order fee → €0.60 + 19% VAT = €0.714

    • How to Accept an Order

      Open Live Orders Tap the new incoming order Review items & customer notes Tap Accept Order Once accepted, couriers will receive pickup notifications.

    • Preparing the Order

      Follow item instructions carefully Use proper packaging Seal bags to avoid spills Mark items clearly (for multi-item orders)