Factors That May Delay Approval

Factors That May Delay Approval

  • Blurry or expired documents

  • Incorrect vehicle registration

  • Incomplete profile

  • Missing tax number

  • Identity check issues

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    • Average Approval Time

      24–48 hours after all documents are submitted Sometimes up to 5 days, depending on verification volume

    • How to Speed Up Approval

      Upload clear, high-quality photos Use the same name as on your legal documents Make sure documents are not expired Double-check address and bank details

    • After 10 Minutes

      You may cancel with reason: “Restaurant Delay” You will receive partial compensation (varies by city).

    • Foodmato Insurance Coverage

      Foodmato may provide: Limited on-delivery liability coverage Support documentation for accident claims Coverage may vary by country. For Germany, Foodmato follows local courier insurance regulations.

    • Proof of Delivery (POD)

      Foodmato may request: Photo of the dropped-off bag Customer signature (coming soon) Failure to record POD may affect earnings on disputed deliveries.