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Average Approval Time
24–48 hours after all documents are submitted Sometimes up to 5 days, depending on verification volume
Factors That May Delay Approval
Blurry or expired documents Incorrect vehicle registration Incomplete profile Missing tax number Identity check issues
Rain & Storm Conditions
Reduce speed Use waterproof clothing Keep your phone screen dry for GPS Maintain longer braking distance If visibility is too low, consider pausing deliveries.
E-Bike Rules
All bike rules apply PLUS: Battery must be charged enough for the shift No illegal modifications Speed-limited e-bikes only (max 25 km/h) Insurance recommended
Bicycle / E-Bike Couriers
No mandatory insurance from Foodmato Liability insurance is highly recommended For e-bikes, ensure your model does not exceed legal power/speed limits (otherwise, motor insurance may be required)