Foodmato Insurance Coverage

Foodmato Insurance Coverage

Foodmato may provide:

  • Limited on-delivery liability coverage

  • Support documentation for accident claims

Coverage may vary by country.
For Germany, Foodmato follows local courier insurance regulations.

    • Related Articles

    • What Insurance Does NOT Cover

      Reckless driving Riding under the influence Vehicle wear and tear Deliveries made outside the Driver App
    • Report the Accident to Foodmato

      To report an accident: Open the Driver App Go to Help → Safety & Emergency → Report an Accident Provide: Time & location Description of what happened Photos (if applicable) Police reference number (if available)
    • Bicycle / E-Bike Couriers

      No mandatory insurance from Foodmato Liability insurance is highly recommended For e-bikes, ensure your model does not exceed legal power/speed limits (otherwise, motor insurance may be required)
    • What Happens Next

      Foodmato may contact you to: Confirm your safety Collect additional details Provide insurance guidance (if eligible) Temporarily disable deliveries until you’re cleared
    • Car Couriers

      Required: Full insurance (liability + vehicle insurance) Registration papers Valid driving license