Foodmato Insurance Coverage
Foodmato may provide:
Coverage may vary by country.
For Germany, Foodmato follows local courier insurance regulations.
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What Insurance Does NOT Cover
Reckless driving Riding under the influence Vehicle wear and tear Deliveries made outside the Driver App
Report the Accident to Foodmato
To report an accident: Open the Driver App Go to Help → Safety & Emergency → Report an Accident Provide: Time & location Description of what happened Photos (if applicable) Police reference number (if available)
Bicycle / E-Bike Couriers
No mandatory insurance from Foodmato Liability insurance is highly recommended For e-bikes, ensure your model does not exceed legal power/speed limits (otherwise, motor insurance may be required)
What Happens Next
Foodmato may contact you to: Confirm your safety Collect additional details Provide insurance guidance (if eligible) Temporarily disable deliveries until you’re cleared
Car Couriers
Required: Full insurance (liability + vehicle insurance) Registration papers Valid driving license