How to Mark an Item Unavailable

How to Mark an Item Unavailable

  1. Go to Menu → Items

  2. Select the item

  3. Toggle Available → Off

The item disappears from your customer-facing menu instantly.

    • Related Articles

    • Preparing the Order

      Follow item instructions carefully Use proper packaging Seal bags to avoid spills Mark items clearly (for multi-item orders)
    • Editing Existing Items

      Tap the item Update price, availability, description, or preparation time Save changes (applies instantly)
    • Important

      Frequent missing-item reports can: Hurt your reliability score Reduce visibility in search rankings
    • Why Orders Get Auto-Cancelled

      Order is not accepted in time Restaurant is offline or unreachable Prep time was not updated and courier waited too long Menu items became unavailable
    • Order Ready for Pickup

      When preparation is done: Tap Mark as Ready The courier is notified and arrives shortly