Delivery Steps

Delivery Steps

  1. Follow the GPS route

  2. Check customer instructions (doorbell, floor, gate code)

  3. Upon arrival, mark “Arrived”

  4. Deliver the order directly or leave at door (if instructed)

  5. Tap “Delivered” with a confirmation photo if required

    • Related Articles

    • Profile Setup Steps

      Upload profile picture Add vehicle details Add driver license (if needed) Add bank account Set delivery city Your profile must be 100% complete to start working.

    • How Delivery Requests Work

      When a delivery is available, you will see: Pickup location Estimated delivery distance Estimated earnings Customer drop-off area You have 10–15 seconds to accept the order.

    • Step-by-Step

      Call through the app (2 attempts, 2 minutes apart) Send an in-app message Wait 5 minutes at the delivery address Tap “Customer Unreachable” The app will guide you through next steps: Return to restaurant OR Leave at a safe spot (if allowed) You are ...

    • Base Delivery Fee

      Based on: Pickup → Drop-off distance City zone Time spent

    • Proof of Delivery (POD)

      Foodmato may request: Photo of the dropped-off bag Customer signature (coming soon) Failure to record POD may affect earnings on disputed deliveries.