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How to Prevent Issues
Use checklists Clearly label bags Assign a “final checker” before sealing orders
Why Approval Might Take Longer
Documents unclear or mismatched Address verification issues Incorrect bank details Missing food hygiene certificates
Why It Matters
You can manage operations, troubleshoot issues, and monitor business in real-time.
Common Reasons to Pause
Kitchen overload Staff shortage Technical downtime Inventory / stock issues Pausing does not affect your account or ranking unless done excessively.
What You Should Do
Review the complaint Check order details Confirm issues with your team Provide feedback to Foodmato via the support portal