Common Reasons to Pause

Common Reasons to Pause

  • Kitchen overload

  • Staff shortage

  • Technical downtime

  • Inventory / stock issues

Pausing does not affect your account or ranking unless done excessively.

    • Related Articles

    • How to Pause

      Open Merchant Dashboard Click Availability Toggle Pause Restaurant Choose a reason (optional) Confirm

    • Common Errors

      Wrong category IDs Missing mandatory fields Incorrect price format Unsupported file type

    • Common Negative Review Causes

      Missing items Cold food Spills and leaks Long prep times Incorrect packaging

    • How to Avoid Auto-Cancels

      Keep your dashboard open Ensure staff are trained to accept orders fast Use Pause Restaurant if you’re overloaded Update item availability regularly