You’re Paid When:

You’re Paid When:

  • Customer cancels after pickup

  • Customer is unreachable

  • Restaurant delays lead to cancellation (partial payout)

  • Foodmato system errors

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    • You’re NOT Paid When

      You cancel before arriving You reject too many orders in a row You abandon delivery without following process

    • Tips

      100% of customer tips are paid to you.

    • If the restaurant is slow

      Mark “Arrived at Pickup” Inform staff that you’re waiting for a Foodmato order Wait up to 10 minutes (standard)

    • How to Log In

      Open Foodmato Driver App Enter your registered email or phone number Enter the OTP sent to you You’re logged in

    • Do Not Continue Delivering

      If your vehicle is damaged, or you are injured, you must not resume deliveries until you’re safe and legally permitted to ride/drive again.