You’re NOT Paid When

You’re NOT Paid When

  • You cancel before arriving

  • You reject too many orders in a row

  • You abandon delivery without following process

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    • You’re Paid When:

      Customer cancels after pickup Customer is unreachable Restaurant delays lead to cancellation (partial payout) Foodmato system errors

    • Tips

      100% of customer tips are paid to you.

    • If the restaurant is slow

      Mark “Arrived at Pickup” Inform staff that you’re waiting for a Foodmato order Wait up to 10 minutes (standard)

    • How to Log In

      Open Foodmato Driver App Enter your registered email or phone number Enter the OTP sent to you You’re logged in

    • Do Not Continue Delivering

      If your vehicle is damaged, or you are injured, you must not resume deliveries until you’re safe and legally permitted to ride/drive again.