Tips to Reduce Complaints

Tips to Reduce Complaints

  • Train staff to double-check orders

  • Use proper packaging & sealing

  • Keep prep times accurate

  • Follow allergy and customer notes carefully

    • Related Articles

    • Tips

      Show ingredients clearly Use professional or smartphone portrait mode Avoid blurry or shadowed photos

    • Upload Tips

      Avoid cropped images Ensure text is readable Use high-resolution scans Names must match your business registration

    • Types of Complaints You May Receive

      Missing items Incorrect items Cold food Poor packaging Food quality concerns

    • Why It's Important

      Couriers are dispatched based on your prep time; accurate timing reduces: Delays Cold food Customer complaints

    • How Ratings Affect You

      High ratings → higher listing position Poor ratings → lower visibility Repeat complaints → quality audit triggered