Related Articles
How to Improve Ratings
Use quality packaging Keep orders accurate Maintain steady prep times Offer consistent portions
Why It Matters
Proper packaging: Reduces refunds Improves customer ratings Helps drivers carry safely
Ranking Factors
Order Preparation Speed Low Cancellation Rate High Reliability Score Positive Customer Ratings Menu Quality Operating hours consistency
Common Reasons to Pause
Kitchen overload Staff shortage Technical downtime Inventory / stock issues Pausing does not affect your account or ranking unless done excessively.
Key Sections
Live Orders: View and manage current orders Order History: Track completed and cancelled orders Payout Summary: Upcoming and past payouts Performance Metrics: Revenue, order counts, customer ratings Announcements: Important updates from Foodmato