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When to Adjust
High volume Staff shortage Large or complex orders Special dishes needing more time
Typical Approval Time
24–72 hours, depending on document accuracy.
Order Speed
Set realistic prep times Update prep time during rush Have a dedicated pickup station
Why It's Important
Couriers are dispatched based on your prep time; accurate timing reduces: Delays Cold food Customer complaints
Why Orders Get Auto-Cancelled
Order is not accepted in time Restaurant is offline or unreachable Prep time was not updated and courier waited too long Menu items became unavailable