What Happens Next

What Happens Next

Foodmato may contact you to:

  • Confirm your safety

  • Collect additional details

  • Provide insurance guidance (if eligible)

  • Temporarily disable deliveries until you’re cleared

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    • Upload Required Documents

      You must upload your identification, license, and other documents (see next article).

    • Step-by-Step

      Call through the app (2 attempts, 2 minutes apart) Send an in-app message Wait 5 minutes at the delivery address Tap “Customer Unreachable” The app will guide you through next steps: Return to restaurant OR Leave at a safe spot (if allowed) You are ...