Clear Cache (Android only)
Settings → Apps → Foodmato Driver → Storage → Clear Cache
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Required for All Couriers
Valid ID (Personalausweis or Passport) Self-employment permit (if applicable) Profile photo (clear face, no sunglasses)
How to Speed Up Approval
Upload clear, high-quality photos Use the same name as on your legal documents Make sure documents are not expired Double-check address and bank details
What Happens Next
Foodmato may contact you to: Confirm your safety Collect additional details Provide insurance guidance (if eligible) Temporarily disable deliveries until you’re cleared