Restaurant Responsibility

Restaurant Responsibility

You may be asked to:

  • Confirm whether the item was prepared

  • Check with kitchen staff

  • Improve internal packing processes

    • Related Articles

    • Order Flow

      Customer → Restaurant → Customer Each step is visible in your Merchant Dashboard.

    • How to Unpause

      Go to Availability Toggle Go Live Your restaurant becomes available to customers instantly

    • How to Pause

      Open Merchant Dashboard Click Availability Toggle Pause Restaurant Choose a reason (optional) Confirm

    • Still Not Working?

      Contact Support with: Restaurant name Device model Time issue occurred Screenshots Internet provider

    • Monthly Subscription Fee

      €139/month Includes: Unlimited menu items Access to dashboard tools Customer support Menu & photo management features Restaurant visibility on Foodmato