Merchant Contract Summary

Merchant Contract Summary

This is a simplified explanation of the merchant agreement.

Key points

  • Restaurants choose pricing, menu, and availability

  • Foodmato may charge a platform fee or commission

  • Restaurant is fully responsible for food quality

  • Orders accepted are binding

  • Cancellations must follow platform rules (see below)

Payouts

  • Paid weekly or monthly depending on contract

  • Payment holds may occur for disputes or fraud checks

Termination

Either party may terminate with notice (usually 30 days), unless:

  • Fraud

  • Safety violations

  • Repeated customer complaints

  • Unpaid invoices

    • Related Articles

    • Terms of Service

      Introduction These Terms govern the use of the Foodmato platform by customers, restaurants, and partners. By using the app, websites, or merchant tools, you agree to these Terms. Scope of service Foodmato provides: Online ordering platform Merchant ...

    • Data Protection & GDPR

      Foodmato complies with EU GDPR standards. GDPR principles we follow Lawfulness Purpose limitation Data minimization Accuracy Storage limitation Confidentiality & integrity Customer & Merchant rights You may request: All data we store Corrections ...