Terms of Service

Terms of Service

Introduction

These Terms govern the use of the Foodmato platform by customers, restaurants, and partners. By using the app, websites, or merchant tools, you agree to these Terms.


Scope of service

Foodmato provides:

  • Online ordering platform

  • Merchant tools to manage orders

  • Delivery tracking (if applicable)

  • Payment processing through third-party providers

Foodmato is not the seller of food — the restaurant is the merchant of record.


User obligations

  • Provide accurate contact information

  • Respect restaurant policies

  • Make payments for confirmed orders

  • Do not misuse the platform or engage in fraud


Restaurant obligations

  • Prepare orders correctly

  • Follow hygiene and safety regulations

  • Use the merchant app responsibly

  • Only list legally permitted items


Liability

Foodmato is not responsible for:

  • Food quality or preparation

  • Delays caused by restaurants or delivery partners

  • Incorrect restaurant information


Changes to Terms

Foodmato may update these Terms anytime. Continued use means acceptance of updates.

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