Creating Accounts (Customer, Merchant, Fleet)
Foodmato supports three types of accounts:
1. Customer Account
Used for ordering food through the Foodmato app.
How to create a customer account
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Open the Foodmato app
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Tap Sign Up
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Enter your phone number
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Enter the OTP sent to you
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Add your name and email
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Start browsing and ordering
2. Merchant (Restaurant) Account
Required for managing menus, orders, and payouts.
How to create a merchant account
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Visit merchant.foodmato.com
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Click Create Restaurant Account
Enter:
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Business name
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Owner name
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Email
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Phone
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Upload required documents
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Wait for verification (typically 24–48 hours)
3. Fleet / Courier Account
For drivers delivering orders.
How to create a courier account
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Visit courier.foodmato.com
Submit:
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Name
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Phone number
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Location
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Vehicle type
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Required documents
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Foodmato reviews your application
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You receive Driver App access once approved
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