Why You Should Keep Your Details Updated

Why You Should Keep Your Details Updated

  1. Helps with order notifications
  2. Ensures receipts are sent to the correct email
  3. Helps our support team verify your identity quickly

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    • To Avoid This in the Future

      Keep your GPS enabled Double-check your saved address Add clear delivery instructions

    • Create an Account on the Website

      Go to foodmato.com Choose Sign Up Verify your phone number Complete your profile details

    • How to Add or Remove a Payment Method

      Go to Profile → Payments Tap Add Payment Method Enter card or wallet details To remove one, select the method → Delete.

    • When to Contact Support

      Reach out if: Your order is 20+ minutes past the estimated time Tracking hasn’t updated for a long time You suspect the order may be cancelled or lost Provide your Order ID for faster help.

    • How to Add Delivery Instructions

      You can add instructions when placing an order: Select your address Tap Add Delivery Instructions Enter details such as: Building number Floor or apartment Gate/door codes Landmark “Leave at door” preference