Why Was My Refund Sent to Wallet Instead of Card?

Why Was My Refund Sent to Wallet Instead of Card?

Most common reasons:

  • Your card provider rejected the refund

  • The card was replaced or deactivated

  • Technical processing limitations
    Support can verify the exact reason if needed.

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    • How Money Reaches Your Wallet

      Your wallet balance may come from: Refunds for eligible orders Manual top-ups (if enabled in your region) Promotional credits or compensation from support