Why Delivery Fees Vary

Why Delivery Fees Vary

Delivery fees may change based on:

  • Distance between restaurant & customer

  • Driver availability

  • Weather conditions

  • Time of day

  • Local demand

    • Related Articles

    • Non-Refundable Fees

      Some fees may not be refundable in certain cases: Service fee Small-order fee Delivery fee (depending on stage of delivery)

    • Promo-Free Delivery

      Some restaurants or app promos may offer free or reduced delivery.

    • Examples of Unsafe Delivery

      Driver speeding, running red lights, or reckless driving Delivery completed in unsafe or restricted areas Driver refusing to hand over the order safely Driver entering your building or property without permission Abandoned/left order in an unsafe ...

    • How to Add Delivery Instructions

      You can add instructions when placing an order: Select your address Tap Add Delivery Instructions Enter details such as: Building number Floor or apartment Gate/door codes Landmark “Leave at door” preference

    • Why Am I Charged a Delivery Fee?

      The delivery fee supports the courier network and covers: Driver compensation Fuel and transportation costs Logistics & routing Peak-time adjustments