What to Do

What to Do

  1. Check courier status in the order view

  2. If the driver is “Finding Driver,” the system is still assigning

  3. If the driver is stuck, click Report Driver Delay

  4. Support will reassign a new driver

  5. Keep food warm but not packed too earl

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      Access to Foodmato’s customer base Orders sent directly to your dashboard or POS Real-time order tracking Automated payouts Marketing visibility through search, categories & promotions
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