What Is the 0.60€ Fixed Charge?

What Is the 0.60€ Fixed Charge?

This €0.60 fee is a platform maintenance fee that helps cover:

  • System upkeep

  • Payment gateway usage

  • Security infrastructure

  • Regulatory and compliance costs

It is added to all orders placed through Foodmato.

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      Rare but possible if: The app timed out during payment You hit “Pay” multiple times The bank delayed confirmation

    • Why Do I See Two Charges?

      This is usually not two real payments. It’s often: One temporary authorization hold One actual charge The authorization hold should disappear automatically in 1–5 business days.

    • What to Do

      Check if one charge is labeled Pending Wait up to 5 business days If both post as completed charges, contact support with: Last 4 digits of your card A screenshot showing the two charges Your order number We’ll verify and refund any true duplicate ...