What Happens Next

What Happens Next

Depending on the issue, you may receive:

  • A refund for the missing items

  • A voucher/credit

  • A re-delivery (if available)

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      We review the report We take appropriate action In serious cases, we may deactivate the driver You may receive compensation if the order was impacted Your safety is our priority.
    • What Happens After Deletion

      Your orders, addresses, and preferences will be removed Wallet balance is forfeited You cannot recover the account after deletion You can create a new account with the same phone number later
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      We’re sorry when this happens — usually it’s a packing mistake by the restaurant.
    • Update Your Phone Number

      Because your phone number is your login method, updating it requires verification. Go to Profile → Account → Phone Number Enter your new number Enter the OTP sent to the new number Confirm the change You will be logged out automatically and must log ...