What Happens After Deletion
Your orders, addresses, and preferences will be removed
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Wallet balance is forfeited
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You cannot recover the account after deletion
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You can create a new account with the same phone number later
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What Happens Next
Depending on the issue, you may receive: A refund for the missing items A voucher/credit A re-delivery (if available)
What Happens Next
We review the report We take appropriate action In serious cases, we may deactivate the driver You may receive compensation if the order was impacted Your safety is our priority.
When Deletion May Not Be Possible
You cannot delete your account if: You have a pending order You have an ongoing refund Try again once everything is completed.
How to Delete Your Account
Go to Profile → Account → Delete Account Choose a reason for deletion Confirm your decision Enter OTP to verify
Missing or Wrong Items?
We’re sorry when this happens — usually it’s a packing mistake by the restaurant.