Wallet Refunds

Wallet Refunds

If a refund is sent to your wallet balance:

  • It appears instantly

  • You can use it on any future order

  • It cannot be withdrawn to a bank account (wallet credits are non-cashable)

    • Related Articles

    • Why Refunds Go to Wallet

      Your refund may be placed into your wallet when: Your card provider rejects the refund Your card is expired, blocked, or replaced You selected a wallet refund option Foodmato issued promotional compensation

    • Wallet Refund Speed

      Wallet refunds: Instant Card refunds: 3–10 business days That’s why the wallet is often the faster method.

    • Where Do Refunds Go?

      Refunds are automatically returned to the original payment method, unless: The card is expired or blocked → refund goes to Wallet System detects a returned-to-wallet setting (optional feature)

    • How Money Reaches Your Wallet

      Your wallet balance may come from: Refunds for eligible orders Manual top-ups (if enabled in your region) Promotional credits or compensation from support

    • Why Wallet Is Useful

      Instant refunds Faster checkout No card verification delays