If you used a discount, the refunded amount is proportional, not full-price.
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Promo-Free Delivery
Some restaurants or app promos may offer free or reduced delivery.
What You Can Use Wallet For
Paying for food orders Paying delivery fees Using it alongside vouchers or promo codes Covering partial amounts (wallet + card)
Can the Service Fee Be Removed?
No — this is a standard platform fee applied to all customers.
What Happens Next
Depending on the issue, you may receive: A refund for the missing items A voucher/credit A re-delivery (if available)