Yes — if your entire order is cancelled, the €0.60 fee is refunded automatically.
Related Articles
Non-Refundable Fees
Some fees may not be refundable in certain cases: Service fee Small-order fee Delivery fee (depending on stage of delivery)
What Is the Service Fee?
The service fee helps support platform operations such as: Secure payments processing Customer support App and platform improvements Insurance & safety features Fraud prevention This fee applies to most orders and is shown clearly at checkout.
Can the Service Fee Be Removed?
No — this is a standard platform fee applied to all customers.
Why Am I Charged a Delivery Fee?
The delivery fee supports the courier network and covers: Driver compensation Fuel and transportation costs Logistics & routing Peak-time adjustments
What Is a Small-Order Fee?
If your order total is below a certain minimum (defined per restaurant), a small-order fee is added. This helps ensure fair compensation for drivers on very small purchases.