If OTP Is Not Arriving

If OTP Is Not Arriving

Common reasons:

  • Poor network coverage

  • Your number is in DND mode

  • Your SMS inbox is full

  • Carrier delay (especially during peak hours)

    • Related Articles

    • What You Can Try

      Tap Resend OTP after 30 seconds Turn off DND / spam filters Use the Call OTP option (if enabled in your region) Remove any SMS-blocking apps
    • How to Delete Your Account

      Go to Profile → Account → Delete Account Choose a reason for deletion Confirm your decision Enter OTP to verify
    • Create an Account Using the App

      Open the Foodmato app Tap Create Account Enter your phone number Enter the OTP sent to your phone Add your name and email Allow location for accurate delivery Your account will be active instantly.
    • How to Track Your Order

      Once you place an order on Foodmato, you can follow every step in real time. To track your order: Open the Foodmato app or website. Go to Orders → Active Order. You’ll see live updates such as: Restaurant confirming your order Food being prepared ...
    • Update Your Phone Number

      Because your phone number is your login method, updating it requires verification. Go to Profile → Account → Phone Number Enter your new number Enter the OTP sent to the new number Confirm the change You will be logged out automatically and must log ...