How to Check Refund Status

How to Check Refund Status

  1. Open Orders in your app
  2. Select the relevant order
  3. Look for Refund Issued, Refund Processing, or Completed
If the expected time has passed, contact support and include a screenshot of your bank statement (last 4 digits only).
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    • Partial Refund

      If only part of your order had an issue (e.g., missing item), the refund reflects: Item price Relevant tax No fees or tips unless the whole order was affected
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      Once your refund is issued, timing depends on your payment method: Debit/Credit Card: 3–10 business days Apple Pay / Google Pay: 2–5 business days PayPal: Instant–3 business days Wallet / Credits: Usually instant Your bank or provider controls the ...
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    • Check Your Internet Connection

      Switch between Wi-Fi and mobile data to see if the problem continues.
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      Wallet refunds: Instant Card refunds: 3–10 business days That’s why the wallet is often the faster method.