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How to Add or Remove a Payment Method
Go to Profile → Payments Tap Add Payment Method Enter card or wallet details To remove one, select the method → Delete.
How to Track Your Order
Once you place an order on Foodmato, you can follow every step in real time. To track your order: Open the Foodmato app or website. Go to Orders → Active Order. You’ll see live updates such as: Restaurant confirming your order Food being prepared ...
Tracking Not Updating?
If tracking seems stuck, it may be because: The restaurant hasn’t confirmed the order yet. The driver is waiting for the food. Network connection is weak. Try refreshing the page or restarting the app.
Still unsure about your order status?
Contact support with your Order ID.
Why Orders Get Delayed
Delays can happen due to: High restaurant workload Traffic or bad weather Driver availability issues Large or complex orders